MSP Marketing: How Managed IT Providers Win Contracts

More assessments booked and more seats under contract, without a national MSP retainer, prices printed first.

local it support Book

A search on a phone

Your website

An assessment booked

Under contract

Illustration of the path from a search to a signed managed services agreement.

What is actually wrong

Four numbers that make MSPs leave. Four that replace them.

What an MSP owner runs into shopping for marketing, and the Ziwi figure beside it.

The website Not published The price an MSP-only marketing agency shows for a website The pattern on specialist sites: no price until the call. Not a survey.
At Ziwi $0 $0 to build. The $2,500 fee is waived when a hosting plan runs 12 months.
A change Weeks How long a services page update sits in a ticket queue The word owners use for an update stuck in a ticket queue. No measured average exists.
At Ziwi 24 hours Service page edits, a new plan tier, a new response time, live in 24 hours.
New contracts Referrals only Where the last three signed agreements came from The gap MSPs describe: the pipeline is whoever a client happens to know. Not a measured average.
At Ziwi Traced Every assessment and agreement tied to the search, ad or email that started it. Results vary by market, offer and spend.
The agreement 12 months The term most agencies ask an MSP to commit to One agency estimate with no named survey behind it. Treat it as a common term, not a statistic.
At Ziwi Month to month Site, domain, ad accounts and email list stay yours. Leaving costs $0.

Three top row figures are words, since nobody measured them: "not published" is what MSP-only agencies show for a price, "weeks" is a change stuck in a ticket queue, "referrals only" is where owners say contracts come from. Every Ziwi figure under the rule is published on this site today.

The order it happens

The fix, in the order it happens

Pick the part you are actually buying.

An MSP site in three days, free with hosting.

Day 1

Service lines agreed

Managed services, backup, security, cloud, plan tiers.

Day 3

The MSP site is live

A page per service line, response time on it.

Every month after

Hosting, or Care

$99, or $299 with an article. Edits in 24 hours.

After discovery, approvals and handover. The $2,500 build fee is waived when the plan is kept 12 months.

Search ads on day two, a report every week.

Day 1

Ad accounts, yours

Google, Meta, call and form tracking, company owned.

Day 2

Ads on the outage terms

What an owner types when the server is down.

Every day

Inquiries in 72 seconds

Nights and weekends. None hits voicemail.

Every week

The weekly report

Assessments booked and what each cost.

After discovery, approvals and handover. Google bills the company's card, never us.

The slow lane, and the one that outlasts the ad budget.

Day 1

Profile and site verified

Google profile and site, in the company's name.

Month 1

Service and city pages

Weekly posts, citations, a page per city served.

Months 3 to 6

The map pack, local terms first

IT support plus your city. Wider terms, 6 to 12 months.

After that

It keeps compounding

Assessments keep coming as ad spend drops.

After discovery, approvals and handover. Two clocks: the map pack in 3 to 6 months, wider terms 6 to 12.

All three lanes, one set of dates.

Day 1

One kickoff

Site, ads, profile, tracking, email list, all yours.

Day 2

Search ads go live

Day 3

The MSP site is live

Months 3 to 6

The map pack, local terms first

Every day

Answered, updated

Inquiries in 72 seconds. Edits inside 24 hours.

After discovery, approvals and handover. MSP SEO is the slow lane, 3 to 6 months local, 6 to 12 for wider terms.

What you get

What a managed IT provider gets every month, in writing

To get more clients for a managed IT company, add search to referrals. A page per service line with scope, response time and starting price. Search ads on the outage terms an owner types. City pages and a Google profile that rank for IT support nearby. Every inquiry answered before voicemail.

Owners searching for IT support in your city find you

Map pack, organic and AI answers for IT support plus your city.

Managed IT SEO and local search $297, $597 or $997 a month per location

The owner whose server is down sees your ad first

Google Search on outage and cyber insurance terms, billed to the company's card.

Google Ads Managed from $297 a month

Your assessment offer reaches owners who are not searching yet

Rarely an MSP's first channel, switched on once search produces.

Meta ads for managed IT Managed from $297 a month

Every service line gets its own page with real scope

Plain scope, your committed response time, a starting price. No circuit board photo.

Websites and landing pages $0 with a plan, the $2,500 build fee waived

Every inquiry is answered before it reaches voicemail

A text back in seconds, seat count asked, the assessment on your calendar.

Ziwi Engage On the published price list

Your rating grows from closed tickets, never incentives

Every closed ticket and quarterly review gets the same ask, never bought.

Reviews and reputation $197 a month per location
The price

Six prices. That is the whole list.

Other MSP marketing specialists do not publish a price: the website, the retainer and the term all arrive after the call.

The website build $0

Usually $2,500. Keep a hosting plan 12 months and the company pays nothing to build it.

Ads management, all platforms $297/mo

Ad spend up to $1,500 a month included, billed by Google or Meta to the company.

Local SEO $297/mo

Per office, the Essentials tier. $597 and $997 for a bigger metro.

Hosting and maintenance $99/mo

Hosting, updates, backups and small edits like a new plan tier.

Ziwi Care $299/mo

Per office. A weekly article on backup or security, plus unlimited small edits.

Reviews and reputation $197/mo

Per office. Review asks after closed tickets, replies, monitoring, profile cleanup.

The work

The parts of the page that book the assessment

One build, with the three parts an owner touches marked.

Whitlock Reyes LLP, a professional services website from the Ziwi design library
The service, first screenIn the client's words, not jargon
Book the consultationSame button, every page
The phone number is a tapOne tap on a phone

Whitlock Reyes LLP, from the Ziwi library. The callouts are ours.


More builds from the library

No managed IT build in the library yet, so these are the closest professional services sites.

Start here

What do you need first?

Pick one and we show you the price and the next step. No form.

Local SEO

Owners searching for IT support in your city find you.

Map pack, organic and AI answers for IT support plus your city.

$297/mo

Per location, the Essentials tier.

  • One location$297/mo
  • Bigger markets$597 or $997/mo

Month to month, per location.

Book a discovery callSee all pricingYou keep the plan either way.
Updates, maintenance and the terms

What working with us is actually like

A site change is live within 24 hours. Site, domain, ad accounts and email list are yours from day one.

A change, start to finish

Can you add the disaster recovery plan to the services page, with our four hour response time? We pitch Thursday.

The owner, Monday, 8:50 am
Within 24 hours, always

Live, response time in the plan table. Link below.

Ziwi, Monday, 1:30 pm

Service page and plan tier edits within 24 hours, by the person who built the page. New pages get a dated quote. Drawn, not a case study.

In your name on day one
  • The website
  • The domain
  • The Google and Meta ad accounts
  • The tracking and the data

Google or Meta bill the company, never us. Month to month, logins and the list to the owner on request.

Questions

Asked, answered, and the fine print beside it

Six questions, the answer in the orange column, and the qualifier that would otherwise arrive on the call.
The questionThe answerThe fine print
Which marketing agencies for managed IT providers work month to month? Ziwi does, month to month with no contract, every price on this page: local SEO or ads management starts at $297 a month, every rung published. Local SEO and ads management run $297, $497 or $797 a month per location, reviews $197 and hosting $99, with every line on the pricing page. $497 past $1,500 in spend, $797 past $3,500. Billed to the company, not us.
Is there an annual agreement? No. Month to month, unlike the agreements you sell. The free site is the exception: keep hosting 12 months. Site, ads and the list are yours. Leaving costs $0.
Do MSPs get clients from Google or from referrals? Mostly referrals, so the pipeline is whoever a client happens to know. Google adds the owner typing IT support plus a city, or an outage into a phone at night. MSPs that grow run both. Referrals stay. Search adds strangers.
Should an MSP publish per-user pricing on its website? A starting price, yes. An owner comparing providers skips the site with no numbers and books an assessment with the one showing a plain scope, a response time and a starting price per user. Custom quotes can still follow.
How soon do assessments come in? Search ads in 24 hours, the site in 3 days. After discovery, approvals and access. Agreements follow your sales cycle.
Is the free MSP website really free? Yes, in full. The $2,500 build fee is waived. With $99 hosting or $299 Ziwi Care, kept 12 months.

Month to month throughout. See every published price.

Ready when you are

Book your discovery call

Thirty minutes on Google Meet with whoever would run your account, seat counts in hand. You keep the plan either way.

The calendar opens in one click. No form, no discovery deck.

The managed IT library

Four covers, twelve reads

Written for MSP owners, not search engines. Pick the shelf for the problem.